mcw 77's Privacy Policy

In this Policy, "personal information" refers to any information that can directly or indirectly identify a person. This includes name, mobile number, email address, date of birth, bank details and login credentials.

The mcw 77 platform operates for users in Bangladesh. This Policy applies to all pages of the site, the mobile app and any services provided through mcw 77. To learn the detailed terms of using the platform, please read our Terms and Conditions page.

mcw 77 collects the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (if identity verification is required)
• User-chosen username and password

2.2 Financial Transaction Information

• bKash, Nagad, Rocket or Upay number
• Bank account details (for deposits or withdrawals)
• Transaction history and amounts

2.3 Usage Information

• IP address and device type
• Browser name and version
• Time spent on the site and pages visited
• Cookie and session data

2.4 Communication Information

If you contact the customer support team via live chat or email, a record of that conversation may be kept — for the purpose of improving service quality.

mcw 77 uses your information only for the following legitimate purposes:

1. Creating accounts and verifying identity
2. Processing deposits and withdrawals
3. Activating bonuses and promotional offers
4. Preventing fraud and unauthorized access
5. Providing customer support — in Bengali and English
6. Improving the platform technically
7. Verifying age and ensuring responsible gaming

In certain circumstances, mcw 77 may share information with third parties. However, this applies only in the following cases:

4.1 Payment Processors

Financial information necessary to complete deposit and withdrawal transactions is shared with payment service providers such as bKash, Nagad, Rocket and Upay. These providers follow their own privacy policies.

4.2 Technical Service Providers

We work with trusted technology partners for hosting, security and analytics services. These partners are required to follow mcw 77's privacy standards.

4.3 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from a law enforcement authority. Outside of such cases, information is not disclosed without the user's consent.

mcw 77 uses industry-standard technology to protect user data. All data transmissions are completed via SSL encryption. Only authorized staff can access information stored on the servers.

To maintain account security, users are advised to keep a strong password and not share it with anyone. OTP verification adds an extra layer of protection for sensitive operations.

If a security breach occurs, mcw 77 will notify the affected users as quickly as possible and take the necessary steps to address the situation.

Cookies are used on the mcw 77 website. Cookies are small text files stored in your browser. They are used for the following purposes:

• Keeping login sessions active
• Remembering language and preference settings
• Analyzing which parts of the site are used most
• Detecting fraudulent activity

Cookies can be disabled from your browser settings, but this may limit some functionality of the site.

User information is retained for as long as the account is active and for as long as is necessary to meet applicable legal obligations. Financial transaction records may be kept for a set period even after an account is closed.

Information that is no longer needed is deleted securely so that it cannot be recovered.

Every registered member of mcw 77 has the following rights:

8.1 Right to Access Information

You may ask at any time what information mcw 77 holds about you and how it is being used.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction through the customer support team.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or analytics purposes. If you contact mcw 77 directly, such requests will be considered.

All services of mcw 77 are strictly for those aged 21 and above. The platform does not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration.

Parents are advised to stay aware of their children's online activity and to put appropriate controls in place. For more information on responsible gaming, visit our Responsible Gaming page.

The mcw 77 platform may have connections to third-party game studios and payment providers. These organizations have their own privacy policies and mcw 77 is not responsible for how they manage information. Users are advised to read the terms of the relevant provider before using their payment services.

mcw 77 reserves the right to amend this Privacy Policy as needed. For significant changes, registered users will be notified by email or through a platform notification. Continued use of the site after a change is considered acceptance of the updated policy.

To learn more about all the rules, terms and rights related to using this platform, visit our About Us page.

This Privacy Policy is prepared and operated in a way that follows international standards for the protection of user information. In the event of any dispute or disagreement, a resolution will first be sought through direct discussion.